We, along with our manufacturers, take great care in ensuring all our products are produced to a high standard, however, on the off chance you are not satisfied with our product we will gladly accept them back under the following conditions.

In the unlikely event our product arrives damaged, we will pay the return shipping and ship the replacement product with no additional charges. Once we receive the item and noted that it is damaged, the posting cost will be refunded and the replacement product will be exchanged within 30 days from the date O’Hanlon Herbs receive it.

Please contact us on herb@ohanlonherbs.ie or phone 00 (353) 404 449 99 within the time period allocated above, so we can provide you with the best possible solution to rectify your order.
Please ensure you keep your email order confirmation as proof of purchase.

How do I return?

Please return your item in the original packaging to the address below, along with a note of why you were not satisfied with the product.

O’Hanlon Herbs, Returns, Chestnut Glen, Ballyknocken, Glenealy, Co. Wicklow.

A full list of your rights when shopping online are available HERE